Community Guidelines
Our guidelines ensure a safe, respectful, and trustworthy community for everyone who uses Handi to rent or share tools.
Core Guidelines
Follow these principles to be a valued member of our community.
Be Respectful & Courteous
Treat all community members with respect and professionalism.
- ✓Communicate politely and professionally at all times
- ✓Respect other users' property and time
- ✓Honor pickup and return schedules punctually
- ✓Provide constructive feedback and honest reviews
- ✓Resolve disputes calmly and through proper channels
Honest & Transparent Dealings
Maintain integrity in all your transactions and interactions.
- ✓Provide accurate descriptions and photos of tools
- ✓Disclose any defects or issues with equipment
- ✓Be honest about your experience level with tools
- ✓Report damage or issues immediately
- ✓Don't misrepresent tool condition or capabilities
Safety First
Prioritize safety for yourself and others in the community.
- ✓Follow all safety guidelines and manufacturer instructions
- ✓Only list tools that are safe and in good working condition
- ✓Report any safety concerns immediately
- ✓Don't rent tools for purposes they weren't designed for
- ✓Ensure proper training before using unfamiliar equipment
Quality Standards
Maintain high standards for tools and services on the platform.
- ✓Keep tools clean and well-maintained
- ✓Return tools in the same condition you received them
- ✓Test equipment before listing or renting
- ✓Include all necessary accessories and instructions
- ✓Respond promptly to inquiries and messages
Prohibited Activities
The following activities are strictly prohibited on Handi and may result in account suspension or termination.
Consequences of Violations
We take violations of our guidelines seriously to protect our community.
Warning
First-time minor violations may result in a formal warning.
Temporary Suspension
Repeated violations or moderate offenses may lead to account suspension.
Permanent Ban
Serious violations, fraud, or repeated offenses will result in permanent removal.
Legal Action
Criminal activity or serious violations may be reported to authorities.
Report Violations
If you witness behavior that violates our community guidelines, please report it immediately. All reports are reviewed promptly and kept confidential.