How Verification Works
Simple, secure identity verification in under a minute — no documents stored
Why We Verify Our Users
Your safety and peace of mind are our top priorities. Verification helps create a trusted community where everyone feels secure.
For Tool Renters
- Know who you're dealing with: Every tool owner is verified, so you know they're a real person
- Reduced fraud risk: Verification significantly reduces the chance of scams or fake listings
- Secure transactions: Payment protection and verified identities keep your money safe
- Accountability: Verified users are more likely to treat tools with respect and care
For Tool Owners
- Protect your investment: Know exactly who is renting your valuable tools
- Verified contact details: Reach renters easily if there's an issue or delay
- Peace of mind: Rent with confidence knowing users are held accountable
- Insurance protection: Verified status supports insurance claims if needed
Our Verification Process
Complete identity verification in 30 seconds to 1 minute
Set Up Your Profile
Enter your profile information including your name and address. This information will be cross-referenced with your ID to confirm your identity.
Scan Your ID
Take a photo of your government-issued ID (driver's license, passport, or national ID card). We'll verify the information matches your profile.
Quick Face Scan
Take a quick selfie to confirm you're the person on the ID. Our secure system verifies your identity instantly, and your documents are discarded once verification is complete — nothing is stored.
You'll Get a Verified Badge
Once verified, your profile displays a verified badge, showing other users you're trustworthy and legitimate.
What This Means for You
Verification creates a safer, more trusted platform for everyone
Enhanced Security
Your personal information is encrypted and securely stored. We never share your ID documents with other users.
Trusted Community
Connect with confidence knowing every member has been verified. Build relationships within a trusted network.
Better Experience
Verified users get priority support, higher trust ratings, and access to premium features on the platform.
Your Privacy Matters
Your privacy and security are our top priorities:
- No Storage: Your ID photos and face scans are discarded immediately after verification — we don't store any documents
- Private: Your verification details are never shown to other users
- Encrypted: Bank-level encryption protects the verification process
- Compliant: We follow GDPR and UK data protection laws
Common Questions
Everything you need to know about verification
Is verification mandatory?
Yes, identity verification is required before your first rental or listing goes live. This ensures community safety and builds trust between all users.
How long does verification take?
The entire verification process typically takes between 30 seconds to 1 minute. It's quick, simple, and secure.
What documents do you accept?
We accept UK driver's licenses, passports, and national ID cards. Documents must be valid (not expired) and show your photo clearly.
Do you store my ID documents?
No. Your ID photos and face scans are used only for verification and are immediately discarded once the checks are complete. We don't store any of your documents.
What if my verification fails?
If verification fails, you can try again immediately. Make sure your ID is clearly visible, your face is well-lit, and the information you entered matches your ID exactly.
Ready to Get Verified?
Join our trusted community today and start renting or listing tools with confidence
Questions? Contact us at support@handi.com